Optum360

Optum360

2 Reviews

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Optum360 Reviews

1.0

OK.

2 Reviews

Last reviewed on
29 August 2019

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Friday, August 30, 2019

DO NOT ORDER YOUR BOOKS FROM HERE. I purchased the 2019 CPT book and just found that it contains 2018 RVUs!!! After 8 months of utilizing incorrect outdated RVUs and countless hours of EHR input and reporting that is incorrect! Optum360 states that it mentions it somewhere in the intro's fine print that nobody reads so there is nothing they can do! Nowhere in the description when purchasing or on the cover does it state hey here are 2019 CPT codes with 2018 RVUs! False advertising and untrustworthy source! People be sure to check what RVUs you are using if you have purchased and depended on this resource!!!!!!!!!!

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Saturday, February 2, 2019

Customer service doesn't deserve to be called that name. The company doesn't stand behind their product (coding book) with 22 pages missing in the bounded book. Called them several times throughout the week and am still waiting for the promised reply from Ruth or her manager Melissa Werth. Pure ignorance.

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