I've been a customer for about two years now. Prior to becoming a customer, I went through several different hosting companies and left for one reason or another. When I first found them, I had many conversations with James and then I became a customer and thought, "I bet the support/service won't be as quick". After all, doesn't that happen most of the time? Prior to the sale, great and speedy responses, then once you become a customer, then its difficult at best to have even a simple question answered. Well, I'm here to tell you, the support and service is simply over the top, world class support and service. James and his team even helps out for things that I should have done, without complaint, just great customer service. If you are in need of an outstanding hosting provider, you certainly will not find any better.