Balto Software Inc.

(4) Excellent!
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Balto Software Inc.

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About Balto Software Inc.

Balto helps sales, service, and accounts receivable reps win as much revenue as possible from every phone call.

Sales, service, and accounts receivable teams use Balto's artificial intelligence software to analyze phone calls in real time - live while the call is still happening - and instantly provides reps recommendations on how to communicate as effectively as possible before it's too late. Balto automatically guides reps to use the communication strategies managers wish they would implement on every call - the strategies that consistently produce revenue and prevent expensive compliance mistakes.

Balto Software Inc. Product Details

Balto understands phone calls and ensures reps have the exact words they need in the exact moments they need them.

Balto's suggestions are instantaneous, live on each call, exactly when reps need it most. Balto listens for hundreds of variables that indicated conversation performance. Balto is customizable for different industries and uses.

Alongside real-time suggestions, Balto offers comprehensive reporting and analytics for managers.

Balto Software Inc. Support & Customer Service

All Balto subscriptions include:

-> Onboarding -> Training -> Guaranteed Uptimes -> Assistance with modifying and optimizing Balto for specific conversation goals. -> Around the clock access to a dedicated account manager

Countries Balto Software Inc. Services Available In

Worldwide

Balto Software Inc. Key Features

  • Compliance
  • In-Call Coaching
  • Campaign Switching
  • Artificial Intelligence
  • Automated Sales Coaching
  • Industry-specific suggestions

Balto Software Inc. Reviews

4.8

Out of 5 stars
(4 Reviews)

Excellent!

What do you think?


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Balto Software Inc.
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Tuesday, February 26, 2019

Pros: The fact that the platform coaches and recognizes deficits in real time is crucial! Every other provider in our market does post call analytics, which we all know does no one any good, considering you've either A) Already broke the law, company policy, client policy, etc., or B) You've not converted the account and have lost money. Balto allows us to capitalize on these opportunities, getting manager engagement, while the consumer is STILL ON THE PHONE!

Overall: Overall, Balto is a great tool for increasing compliance adherence, overall sales / conversions, and suggestive call guidance. We've seen a 40% decrease in compliance violations as an

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Tuesday, February 26, 2019

Pros: The entire experience with Balto has been great, and the product has really helped me hone my sales team to close more deals quickly

Cons: I'm still new-ish with the product, but so far I haven't found any glaring deficiencies

Overall: I'm excited to see where they take this product in the future. Already great, but they have said things will only get better!

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Tuesday, February 26, 2019

What do you like best?

What I like best about Balto is the fact that this program coaches and recognizes deficits in real time. The post-call analysis is good for certain things, but to be able to ensure that all points are being reached as well as ensuring policy and law are being adhered to is tremendous, especially while the patient/customer is still on the phone.
What do you dislike?

I highly recommend using Balto to anyone who has representatives who primarily make or receive phone calls. Being able to get immediate feedback is invaluable

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Tuesday, February 26, 2019

What do you like best?

I like the best about Balto is the really nice set up they have for it.
What do you dislike?

Sometimes hard to navigate things and can cause frustration
Recommendations to others considering the product

I recommend this to anyone with a business and looking to work with a great company!!
What business problems are you solving with the product? What benefits have you realized?

I am solving a sales problem with a customer and have realized it had gone very smoothly

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This page was last updated 28 February 2019 07:36