Netcetera
★★★★★ 4.2 · 58 Reviews
What is Netcetera?
Formed in 1996, Netcetera is one of Europe's leading Web Hosting service providers, with customers in over 75 countries worldwide. We are a leading IT infrastructure provider offering co-location, dedicated servers and managed infrastructure services to businesses worldwide. As the premier provider of Colocation, Dedicated Servers and Managed Services in the UK, Netcetera offers an array of services designed to more effectively manage IT infrastructures. Our state-of-the-art datacentre environment enables Netcetera to offer your business enterprise level co-location and hosted solutions.
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Netcetera Reviews (58)
- ★★★★★38
- ★★★★★11
- ★★★★★0
- ★★★★★0
- ★★★★★9
Review Summary
Generated using AI from real user reviews
Netcetera's reviews are sharply polarized: many users report excellent support and reliable performance, while a substantial minority describe severe outages, unresponsive support, and unresolved technical issues that damaged their businesses.
The positive reviews, which dominate the sample, emphasize affordable pricing, helpful staff, and straightforward setup, particularly for small business owners and non-technical users. Supporters highlight 24/7 availability, quick response times, and ease of use. Several customers with dedicated servers and Windows hosting specifically praise network performance and uptime.
The negative reviews paint a starkly different picture. Long-term customers describe a deterioration in service over time, with complaints centring on recurring downtime (sometimes lasting days), unresponsive support teams that don't read full tickets or acknowledge complaints, and backup failures that go uncredited. Multiple reviewers report major outages with zero advance notice, lost emails, website hacks, and support that only responds after escalation. One customer noted Netcetera's Isle of Man base exempts them from UK regulatory oversight, with complaints going unacknowledged.
The gap between these accounts suggests experience varies significantly by service tier or account type. Buyers should verify current status, especially regarding shared hosting reliability and support responsiveness, before committing long-term.
★★★★★
Tuesday, June 4, 2013
“Netcetera is one of the best products I've bought. The…”
Netcetera is one of the best products I've bought. The whole office uses it, and loves it! I would definitely recommend this to anyone who needs help with web hosting.
★★★★★
Tuesday, June 4, 2013
Harris Solutions“I'm a small business owner and Netcetera is the perfect…”
I'm a small business owner and Netcetera is the perfect fit for my needs. It's affordable and takes care of all of my business website needs and allows me to focus on sales. Thanks so much!
★★★★★
Tuesday, May 28, 2013
CISCO Lab.“Netcetera helped me a lot with my website. I had…”
Netcetera helped me a lot with my website. I had no problem with the host and it went smoothly. I would always choose it for hosting.
★★★★★
Tuesday, May 28, 2013
The Bluth Company“Netcetera fulfilled so many of our companies needs! It fits…”
Netcetera fulfilled so many of our companies needs! It fits perfectly with our existing setup and is easy to use and easy to learn. I am recommending it to all my business associates for their organizations!
★★★★★
Friday, May 24, 2013
Bouns Haus“Easy to use product. I loved how beautiful the final…”
Easy to use product. I loved how beautiful the final results looked! Really glad I stumbled upon Netcetera and I would recommend it to you.
★★★★★
Monday, April 29, 2013
The Mane Attraction“Our employees were extremely pleased when we found this company.…”
Our employees were extremely pleased when we found this company. So many of our solutions were solved regarding our hosting needs! Netcetera is affordable - the best feature, especially for a small business like ours.
★★★★★
Monday, April 29, 2013
Cole Law Offc“With a windows dedicated server, a business or person cannot…”
With a windows dedicated server, a business or person cannot go wrong with Netcetera!
★★★★★
Monday, April 29, 2013
“I'm really big on customer service, and it's also very…”
I'm really big on customer service, and it's also very important to me that a product be a good buy for the money. I don't throw cash away on nothing. Netcetera really delivers on both service and quality without draining my bank account too much.
★★★★★
Monday, April 22, 2013
Eckstein Research“Netcetera is a great development firm. They offer polished products…”
Netcetera is a great development firm. They offer polished products at an affordable price. Highly recommend!
★★★★★
Friday, April 19, 2013
Scuba Gear“Netcetera has been an excellent asset to my company. I…”
Netcetera has been an excellent asset to my company. I have an affordable rate, I never have to worry about my connection crashing like my old company. Netcetera saved my business.