Netcetera
★★★★★ 4.2 · 58 Reviews
What is Netcetera?
Formed in 1996, Netcetera is one of Europe's leading Web Hosting service providers, with customers in over 75 countries worldwide. We are a leading IT infrastructure provider offering co-location, dedicated servers and managed infrastructure services to businesses worldwide. As the premier provider of Colocation, Dedicated Servers and Managed Services in the UK, Netcetera offers an array of services designed to more effectively manage IT infrastructures. Our state-of-the-art datacentre environment enables Netcetera to offer your business enterprise level co-location and hosted solutions.
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Netcetera Reviews (58)
- ★★★★★38
- ★★★★★11
- ★★★★★0
- ★★★★★0
- ★★★★★9
Review Summary
Generated using AI from real user reviews
Netcetera's reviews are sharply polarized: many users report excellent support and reliable performance, while a substantial minority describe severe outages, unresponsive support, and unresolved technical issues that damaged their businesses.
The positive reviews, which dominate the sample, emphasize affordable pricing, helpful staff, and straightforward setup, particularly for small business owners and non-technical users. Supporters highlight 24/7 availability, quick response times, and ease of use. Several customers with dedicated servers and Windows hosting specifically praise network performance and uptime.
The negative reviews paint a starkly different picture. Long-term customers describe a deterioration in service over time, with complaints centring on recurring downtime (sometimes lasting days), unresponsive support teams that don't read full tickets or acknowledge complaints, and backup failures that go uncredited. Multiple reviewers report major outages with zero advance notice, lost emails, website hacks, and support that only responds after escalation. One customer noted Netcetera's Isle of Man base exempts them from UK regulatory oversight, with complaints going unacknowledged.
The gap between these accounts suggests experience varies significantly by service tier or account type. Buyers should verify current status, especially regarding shared hosting reliability and support responsiveness, before committing long-term.
★★★★★
Wednesday, March 27, 2013
“I was really delighted when I came across this company.…”
I was really delighted when I came across this company. It provided solutions to my hosting needs. What I especially liked about Netcetera is its affordability, something that is always a big factor for a small business like mine.
★★★★★
Tuesday, March 12, 2013
Suzy's cakes“Very impressed by Netcetera - staff are always polite and…”
Very impressed by Netcetera - staff are always polite and helpful and their control panel is simple to use. Even for a person like me, who is not very computer literate!
★★★★★
Wednesday, February 6, 2013
Online Thriftiness“After trying out Netcetera for a few weeks I feel…”
After trying out Netcetera for a few weeks I feel like a WordPress wizard! It was so easy to install and learn my way around by following the helpful tips and suggestions that Netcetera offered. I was using it like a pro in no time. I will definitely be trying more services from them in the near future!
★★★★★
Thursday, January 31, 2013
“I own a small business and our VP suggested we…”
I own a small business and our VP suggested we use Netcetera for our hosting. They are specialized in working with businesses like mine, and I felt like their reps really cared about the service they were providing. Packages were reasonably priced too.
★★★★★
Monday, January 21, 2013
“This product is great for anybody that has any interest…”
This product is great for anybody that has any interest in developing. From someone like myself with minimal experience with developing. Easy product to use!
★★★★★
Thursday, January 17, 2013
Tiles and Textiles“Netcetera is the one stop shop for anyone looking for…”
Netcetera is the one stop shop for anyone looking for professional web support in all aspects of their business. They have legitimate professional advice that is guaranteed to give you the best quality for the dollar. I love this site and their services. You guys should definitely try them today if you already haven't.
★★★★★
Wednesday, January 16, 2013
“Thank goodness for Netcetera! It is a blessing sent from…”
Thank goodness for Netcetera! It is a blessing sent from the cloud gods. Could not have found a more simpler program to use, and the customer service was phenomenal. 5/5!
★★★★★
Thursday, January 3, 2013
WP Inc“Netcetera delivers 24 hour service. There were no problems in…”
Netcetera delivers 24 hour service. There were no problems in moving the website to their servers. Even when I forgot specific details the customer service people were right there to guide me through with no problems. They have continued to be on top of all details.
★★★★★
Friday, December 21, 2012
Computer Info Solutions“Netcetera is passionate about hosting. Great company with excellent support…”
Netcetera is passionate about hosting. Great company with excellent support and trust worthy infrastructure. Prices are more then reasonable for what they provide. Whatever your needs are Netcetera can meet them. I always suggest Netcetera to all my professional contacts looking for hosting solutions.
★★★★★
Friday, December 21, 2012
“Great products plus excellent support equals perfection and full customer…”
Great products plus excellent support equals perfection and full customer satisfaction. That's why I always choose them over any others.