Root Layer Technologies prides itself on customer support, that's why our team is here to support you 24/7. We have Technicians available 24 hours a day, 7 days a week with limited support on public holidays and special events as well as a 24/7 Sales and Service team.
We have a dedicated phone team, live chat, email, (NOC) Network Operations Centre, as well as our Emergency SMS support system for customers with support agreements.
We also have a self-service knowledge centre and a support ticket system designed to make your life easier.
No matter the time, the issue or the reason, Root Layer Technologies is there for you when you need us most.