Broadly

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About Broadly

Get reviews, engage customers, capture leads and get paid from one solution! We understand the unique needs of local businesses and recognize that relationships are key to success. Our platform meets those expectations and makes it easy for local businesses to build trust, strengthen relationships, and grow customer loyalty – all from a simple, easy to manage mobile app. Broadly has been trusted by thousands of local businesses and our reviews speak for themselves: https://broadly.com/reviews!

Broadly Product Details

Reviews: Reviews, or online word-of-mouth, have made it much easier for consumers to find and choose trusted local businesses like yours. We help businesses generate reviews where it counts – on Google, Facebook, Nextdoor, TripAdvisor, or another platform of your choice.

Lead Generation: Consumers demands are moving toward immediate responsiveness through their preferred method of communication. Broadly’s enables email, SMS, phone, chat, and other messaging platforms (like Google My Business and Facebook messaging) to start and continue the conversation.

Chat: The limitations of only having a phone number to get new business is alleviated with Broadly’s Web Chat. Online customers can choose to call or engage through the business website, collecting contact info and bridging the consumer conversation to email or SMS for future follow-up and allowing more than just the person answering the phone to manage the lead.

Transact: Businesses can invoice, customers can pay all within the same conversation. Broadly’s payments solution allows businesses to easily get paid in full and on time supporting Venmo and PayPal – for lower transaction fees – but also with the ease of one-click mobile wallets on iPhone and Android.

Broadly Support & Customer Service

We are proud of the customer success that we provide our partners. As a Broadly partner you are provided with an immersive on-boarding experience and unlimited customer support. As a customer, you get:

-Dedicated Support Team -Same Day Phone and Email Support -Personalized Success Strategy -Quarterly Business Reviews -Targeted Marketing Campaigns -Broadly Small Business Marketing Advisor

Broadly Pricing

We offer monthly, semi-annual and annual plans! Get your personalized quote by requesting a demo here: https://broadly.com/demo/serchen.

Broadly Key Features

  • reviews
  • review management
  • customer reputation management
  • customer retention
  • lead generation
  • customer feedback

Broadly Reviews

5.0

Out of 5 stars
(3 Reviews)

Excellent!

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Broadly
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from East Bay Koi

Friday, January 25, 2019

I've worked with other "online marketing" companies in the past and Broadly has been an absolute game-changer for my family's pet store and pond construction business.

First off, Broadly fully re-designed and built me a website in <2 weeks. Over the last 2 years, I've generated over 100 reviews online by using their review generation services. Most recently, their new Web Chat was an awesome add-on that has helped me and my brother connect with more website visitors and more customers.

My family's business is now ranked #1 in the entire San Francisco Bay Area. Just search "bay area koi fish" for proof.

Overall, Broadly is a great, practical company to partner with. I highly recommend working with their staff if you need help with your online presence. They are friendly, professional, responsive and helpful.

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from Newman

Friday, January 25, 2019

It’s rare to find a company with such great customer service these days. I’m always able to speak to a real person anytime I need help. I do appreciate their willingness to go above and beyond for our small business.
Broadly helped my company gain positive reviews on so many platforms and helped us step up our own customer service. Thanks Broadly!

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from OrderOut

Wednesday, January 23, 2019

Broadly singlehandedly brought me business daily simply by autopopulating my customer's reviews onto my website, Google and Yelp.

I would definitely recommend Broadly to any business owner who is looking to not only leverage customer reviews for more business, but to also capture customer reviews across multiple platforms. This helps tremendously with your SEO as well.

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This page was last updated 24 January 2019 11:44