What is Online Complaint Management Software?
Online Complaint Management Software is a system that collects the complaints of individuals and allows them to be categorized automatically based on the departments concerned. This allows companies to automatically sort their complaints and deal with them on a departmental basis, rather than sort through endless piles of physical complaints. The Complaint Management Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Complaint Management Software, consider our Feedback Management or Help Desk Software categories.