What is JRNI?
Founded in 2008, JRNI is an experiential relationship management (XRM) platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty.
By scheduling and managing personalized services, JRNI’s XRM platform helps businesses shift from selling products to offering one-of-a-kind experiences. XRM leaders like Bed Bath & Beyond, Levi’s, and U.S. Bank all use JRNI for experiential relationship management.
Use cases include:
Providing bank customer the ability to schedule face to face or remote wealth management and advisory appointments
- Enable bank customers to pre-arrange face to face or remote meetings with advisors or wealth managers.
- VIP or personal shopping appointments for retail customers
- Lobby management services to manage traffic and lessen wait times.
- Curbside pickup.
- One to many event registration and management (think classes, product demonstrations etc)
To learn more, about our offerings, please visit https://www.jrni.com/