Best Customer Support Reviews 2018
What is Online Customer Support Software?
Online Customer Support Software includes all the software designed for the purpose of including a customer’s experience with an organization and its products. Customer Support Software can include “help” files designed to help users with a product, and can also include software for logging customer complaints and suggestions. Additional features often include the ability to track customer orders, record a customer’s preferences and “troubleshooting” company products. The Customer Support Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Customer Service Software, consider our Customer Satisfaction or Customer Service Software categories.
ConnectWise Control's remote support solution allows you to remotely view & control devices from anywhere. If you support personal computers or an enterprise, the ability to quickly resolve problems allows you to save time & improve customer satisfaction.