Convin

Convin Product Details

Why You Should Use Convin?

1. Learn what’s actually being discussed on calls.
2. Is the rep spending too much time on ”small talks” and less on “discovering customer’s problems”?
3. Replicate what’s working on the calls across the team.
4. Reps who show a certain behavior like throwing up competitors early in calls are able to close more deals.
5. Ramp Up training of new joiners.
6. New joiners can go through curated lists of calls to learn from most successful pitches.
7. Ground Intelligence for product & marketing teams from real customer conversations.
8. Understand new feature requests, missing features, what marketing pitches are working, etc.

How Convin Works?

1. Gathers all calls/meetings from different sources.
2. Manual upload/ Integration with Web-conferencing tools/cloud telephonic system.
3. Transcribes calls/meetings into searchable data.
4. Search for your calls / meetings.
5. Analyzes data to uncover patterns and hidden insights.
6. Uses ML to generate actionable metrics that can help improve the team’s performance.

What Type Of Insights Are Given By Convin?

1. Behavioural Metrics of reps during calls/meetings.
2. Talk Ratio of rep to client, Longest monologue by rep, interactivity of rep, patience, question rate etc.
3. Questions asked in calls both by reps & customers.
4. It detects the questions asked which can be used to improve the sales pitches.
5. Topics discussed in calls / meetings.
6. It detects broader topics that were discussed in each call.

Convin Support & Customer Service

Convin provides chat and call support to our customers.

Countries Convin Services Available In

Global

Convin Pricing

Convin offers custom pricing plans based on the company size and number of users.

Convin Free Trial Information

Convin offers 1-month free trial.