Service CRM

Service CRM Product Details

Benefits -

1. Enhanced Professionalism - Service CRM is exclusively designed for the benefit of your business. It automates your business professionally by having access of all the information when you want anytime.
2. Higher accuracy - A higher degree of accuracy in Job Scheduling, AMC Management, Inventory Management, EMI Management, etc, are seen when the Field Service Management Software is used.
3. Improved Customer Satisfaction - Service Management Software has capability to respond faster to the customer requests, track the service engineer and kept in the loop, delays etc.
4. Increased Efficiency of Field Engineers - With the help of FSM Application, it enables service engineers to close the jobs on the Go along with spare parts used, capture real-time photos & digital signature etc.
5. Real time Visibility - It enables clients to track their service history anytime anywhere. Moreover, it helps you to track the job status, the actual time of arrival, time taken to complete a task etc.
6. Getting Rid of Paperwork - AMC Management Software eliminates the masses of paperwork and save more than 2 hours per day, also it prevents data loss and duplication of entries.

Service CRM Support & Customer Service

Providing best customer support - Field service management software offers help and support to your customers how and when they need it. Customer service software helps you ensure that a single inquiry is safe after registering a request, as each request is logged into a central system that can be accessed online. Once a customer sends in a request, you can set up the system to automatically send an email to inform the customer you have received it. With CRM software, you can speed up your responses to customer inquiries by using ready-made SMS templates. Customer gets quick reminders of scheduled services and all the details of field technician like name, contact number and image which helps to identify technician easily. With the help of FSM software, field engineer provides timely service at your door-step.

Countries Service CRM Services Available In

Serve customers on the domestic market as well as in other countries.

Service CRM Pricing

Service CRM 24x7 Pricing

1. Desktop Version ₹ 12000 (Lifetime)

• Client Management
• Contract Management
• AMC Management
• Service Management
• EMI Management
• Complaint Management
• Notification through SMS

2. Advance Desktop Version ₹ 20000 (Lifetime)

• Client Management
• Contract Management
• AMC Management
• Service Management
• EMI Management
• Complaint Management
• Field Engineer Management
• Inventory Management
• Purchase Management
• Sales Lead Management
• User Rights
• Multi User
• Notification through SMS

3. Superior Version with Android App ₹ 75000 (Lifetime)

• Book Complaint online through App
• Job Management
• Job History on App
• Field Engineer on Map
• Digital Signature on App
• Capture real-time photo on App
• Jobs on App
• Field Engineer live tracking
• Client Management
• Contract Management
• AMC Management
• Service Management
• EMI Management
• Job Management
• Field Engineer Management
• Inventory Management
• Purchase Management
• Sales Lead Management
• User Rights
• SMS Alerts and App Notifications