Chatify

Chatify

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What is Chatify?

Bye, bye agent fees. Hello customers! Chatify is a better, cheaper, smarter way to live chat with your customers. It includes all the features you need to offer a great live chat experience while the dashboard is designed to help teams work collaboratively.

With Chatify, you can have UNLIMITED team members (agents / users) for FREE.

Why not charge per agent (/per seat) like every other Live Chat Provider does? We believe that the best customer service is offered by teams that can work collaboratively to help customers. If you charge per agent, then only the live chat agents will have access to the software. This means that agents then have to use other tools (email, IM, calls, etc.) to get input from colleagues. This slows everything down.

With Chatify, it's different. It's free to add your entire team to Chatify. This makes it easy to assign questions to any colleague or get their help in answering a question / chat.

Making teams work more efficiently is really what sets Chatify apart from other live chat software providers.

Serchen Index

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Reviews
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Followers
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Chatify Key Features

Team Collaboration

Bot (AI)

Integrated SMS

Customise Look and Feel

Q&A & Live Chat

Advanced Assign Rules

Live Dashboard

Live Chat and Messaging

What is Chatify?


Chatify Product Details

Most customers who need support don't want to call you, they want to chat with you.

Why Live Chat? 9/10 visitors to your website "Expect" live chat to be available. Live chat is the most cost efficient way to make your website work harder.

So Why Choose Chatify? Chatify is simple to use, yet includes all the features you need, to provide a live chat experience that delivers. Here are the top 10 benefits that you will see by using Chatify:

  1. Chatify makes offering amazing live chat support possible, by seamlessly integrating with your website. It's an easy and cost effective way to support your customers right when they need it.

  2. Chatify is simple to use and includes all the features you need, to provide amazing customer support.

  3. All our plans enjoy the same access to our core features which includes our FREE plan.

  4. No Per Agent /or per contact fees. With our competitors, the bigger your team or customer list, the more you pay.

  5. We designed Chatify to make it easy for teams to work together on customer queries. You can assign queries to colleagues or groups, or even discuss individual queries internally, without having to leave the app. It really does simplify customer support.

  6. With dedicated Desktop and Mobile apps, Chatify is really simple to use in the office or on the move.

  7. Some chats are synchronous (live), others are asynchronous (reply later). This blend works best for you and your customers.

  8. With Chatify, AI is used to automatically answer repetitive questions but also to help your team, by suggesting possible answers, as they chat with customers.

  9. Having to switch between apps to answer Facebook questions, Live Chats, Tweets is a real pain. With Chatify you can manage all your inbound support enquiries in one simple Dashboard.

  10. Features that are designed for Teams: https://www.chatify.com/features


Chatify Support & Customer Service

Our customer success team is on hand to help you get the most from Chatify. Get in touch via the "Help" button in the Dashboard.

If you haven't already sighed up for Chatify and would like some information on:

  • getting started,
  • why Chatify?
  • Chatify v's a competitor, etc.

reach out using the Ask button on www.chatify.com and our team will be delighted to help.


Countries Chatify Services Available In

Available worldwide.

Community Q&A is available in 10 different languages.

Live chat is English only for now.


Chatify Pricing

100 Conversations per month, FREE.

Our free plan includes all the features you need to offer a brilliant live chat experience for your customers.

Paid plans start at $50 per month.

Full plan details here: https://www.chatify.com/pricing


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