What is Chatify?
Bye, bye agent fees. Hello customers! Chatify is a better, cheaper, smarter way to live chat with your customers. It includes all the features you need to offer a great live chat experience while the dashboard is designed to help teams work collaboratively.
With Chatify, you can have UNLIMITED team members (agents / users) for FREE.
Why not charge per agent (/per seat) like every other Live Chat Provider does?
We believe that the best customer service is offered by teams that can work collaboratively to help customers. If you charge per agent, then only the live chat agents will have access to the software. This means that agents then have to use other tools (email, IM, calls, etc.) to get input from colleagues. This slows everything down.
With Chatify, it's different. It's free to add your entire team to Chatify. This makes it easy to assign questions to any colleague or get their help in answering a question / chat.
Making teams work more efficiently is really what sets Chatify apart from other live chat software providers.