Recent Reviews for Help Desk Software Companies 2019

What is Online Help Desk Software?

Online Help Desk Software provides a simple customer support solution for a company or business. Having solid help desk software dramatically improves how a company can interact and engage with their user base and provide a dynamic and effective service in providing help and collecting customer feedback. The Help Desk Software here is offered under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and can be accessed when needed through a client or web browser. If you’re looking for similar online software like Help Desk Software, consider our Feedback Management or CRM Software categories.

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Reviewed by Peter

Very easy to use. Perfectly helped us to manage all incoming requests from customers via e-mail or web (live chat). Abso... Read More

Reviewed on 24 October 2017

Tender Support

Reviewed by Tarik from EUROMED VOYAES

I use several email management platform, Live Agent is the one that convinced me most in terms of simplicity and efficie... Read More

Reviewed on 12 October 2017


Reviewed by Frank Sinly

Great help desk alternative that works where I am all the time: my inbox.

Reviewed on 29 January 2016

Cayzu Help Desk

Reviewed by Chantelle Lamont

I use to do all my support via email and found I was giving the same answers to multiple customers or would get them mi... Read More

Reviewed on 31 July 2014


Reviewed by Caryl Frohnhoefer

In order to best serve our business we needed some customizations in data entry information gathered as well as custom... Read More

Reviewed on 28 May 2014


Reviewed by Darrell Mott

We have worked with IncidentMonitor ITIL service desk software for a few years now. The continuous support is very good... Read More

Reviewed on 07 May 2014

ADIOS Software Cloud

Reviewed by Wilson Timmons

ADIOS Business Suite has taken over where I work. Everyone loves it, super easy to stay on top of all your contacts and ... Read More

Reviewed on 28 April 2014


Reviewed by Eric Reynolds

I've been looking for an offsite support system for my clients and this is perfect. It'll save me the trouble of setting... Read More

Reviewed on 10 April 2014

FrontPhase Technolo..

Reviewed by Kevin Johanssen

Really easy to use and intuitive help desk system. Really shines in getting tickets taken care of fast, I was surprised ... Read More

Reviewed on 04 April 2014


Reviewed by Jay from Conten Financial

ClickDesk is a very helpful product that has helped me use my time faster and smarter. Productivity has increased by qui... Read More

Reviewed on 07 January 2014


Reviewed by BJ from ASB

This is an excellent resource! I love this application, and the customer service is top notch. Really can't recommend it... Read More

Reviewed on 13 December 2013


Reviewed by Mariela

Ubersmith has one of the best software in the market. And their customer service is exceptional. Why shop anywhere else.... Read More

Reviewed on 10 October 2013

Salesforce Essentia..

Reviewed by Vern Barlow

The Help Software is the best I have ever used. At the customer support team helped me step by step even with a... Read More

Reviewed on 09 October 2013

Novo Solutions

Reviewed by will

Novo is great value. Its a great tool to use for helpdesk requests. It has great functionality for the price.

Reviewed on 03 September 2013


Reviewed by Florance N.

versaSRS has been an invaluable resource for my company as a tool to track and log support requests. I'd recommend this ... Read More

Reviewed on 05 August 2013

Vision Helpdesk

Reviewed by Max from

Vision Helpdesk is simply best tool. It offers everything to keep us on top of our customer support and sales management... Read More

Reviewed on 17 July 2013


Reviewed by Dave

Nice product - really helps us offering high quality service and support without adding resources.

Reviewed on 21 May 2013


Reviewed by Alex Misnovs

If you are looking for a reliable help desk software, look no further! We were looking for software what would be able t... Read More

Reviewed on 17 January 2013

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This page was last updated 22 May 2018 00:10