Best Customer Management Software

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Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

HubSpot

Supercharge Growth with HubSpot CRM!


HubSpot CRM fuels success, uniting sales, marketing, and service for streamlined lead management, powerful automation, and data-driven insights, all in one adaptable platform. Learn more about HubSpot.



Serchen Index
99.34
8,956 Employees
132K Subscribers
827K Followers
2,064K Likes
Monday.com

CRM Software


With the industry-specific products - monday work management, monday sales CRM, and monday dev - organizations can easily build solutions tailored to their exact use case and team size. Learn more about Monday.com.



Serchen Index
94.33
1,625 Employees
35K Subscribers
20K Followers
346K Likes
ManageEngine

Eventlog analyzer


EventLog Analyzer is a comprehensive log management solution that provides multiple security capabilities on a centralized platform. Learn more about ManageEngine.



Serchen Index
93.63
15K Employees
N/A Subscribers
7,181 Followers
19K Likes
Freshservice

Helpdesk


Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Learn more about Freshservice.



Serchen Index
88.00
3,830 Employees
3,250 Subscribers
2,672 Followers
10K Likes
Freshsales

#1 Sales CRM to grow your Revenue


Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships Learn more about Freshsales.



Serchen Index
88.00
3,465 Employees
5,220 Subscribers
18K Followers
12K Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
75.81
24 Employees
41 Subscribers
486 Followers
682 Likes
Edge Delta

Observability pipelines & log analytics


Edge Delta is a platform that helps you better understand and control observability data, simplify log management and speed up troubleshooting. Helping organizations gain complete data observability by making it better, faster, and less expensive. Learn more about Edge Delta.



Serchen Index
66.00
118 Employees
N/A Subscribers
277 Followers
N/A Likes
X2Engine

End to End Solution & Rapid Prototyping


Comprehensive enterprise-level solutions including a customizable CRM and rapid prototyping. Core product, X2CRM, includes marketing automation, sales management, and customer service tools operating on a single database, enabling seamless integration. Learn more about X2Engine.



Serchen Index
65.00
10 Employees
N/A Subscribers
413 Followers
132 Likes
Kayako

Leading helpdesk. Simple, scalable. Helpdesk Evolved.


Kayako is the world's leading multi-channel customer support platform, trusted by 30,000+ organizations worldwide. Kayako makes it easy to deliver an unrivalled customer support experience. Simple customer service software that scales with your business. Learn more about Kayako.



Serchen Index
63.00
64 Employees
N/A Subscribers
10K Followers
10K Likes
Zendesk



Zendesk is a cloud-based customer service software platform that provides a range of tools and features to help businesses manage and improve their customer support operations. The platform is designed to help businesses of all sizes provide a seamless and personalized.. Learn more about Zendesk.



Serchen Index
96.08
4,449 Employees
15K Subscribers
108K Followers
157K Likes
Salesforce



Salesforce is a cloud-based customer relationship management (CRM) platform that provides a range of tools and services to help businesses manage their customer interactions and relationships. At its core, Salesforce enables businesses to store and manage customer.. Learn more about Salesforce.



Serchen Index
94.88
72K Employees
153K Subscribers
589K Followers
789K Likes
Nextiva



Say hello to NextOS NextOS brings all of your customer and team communication tools in one place. Make it easier to provide the experience everyone craves. Perfect for SMBs Use our built-in suite of tools to keep your entire toolset in one workspace. Manage.. Learn more about Nextiva.



Serchen Index
93.48
976 Employees
2,610 Subscribers
22K Followers
118K Likes
Zoho CRM



Zoho CRM is a cloud-based customer relationship management (CRM) software solution designed to help businesses manage their sales, marketing, and customer support processes. The platform is part of Zoho Corporation's suite of cloud-based business tools, which also.. Learn more about Zoho CRM.



Serchen Index
92.35
8,600 Employees
72K Subscribers
92K Followers
183K Likes
LivePerson



LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with.. Learn more about LivePerson.



Serchen Index
91.03
1,282 Employees
N/A Subscribers
10K Followers
22K Likes
Splashtop



Splashtop is the best value in remote computer access, remote support tools, and secure access solutions that simplify the work-anywhere world. Splashtop remote desktop and remote support tools for hybrid work and IT / MSP remote support deliver an experience that.. Learn more about Splashtop.



Serchen Index
90.00
285 Employees
N/A Subscribers
5,534 Followers
15K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
90.00
7,948 Employees
6,930 Subscribers
21K Followers
65K Likes
LiveAgent



LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.



Serchen Index
89.38
110 Employees
1,200 Subscribers
8,159 Followers
5,784 Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 20 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 30,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
220 Employees
N/A Subscribers
19K Followers
76K Likes
Pipedrive



Designed by salespeople for salespeople, Pipedrive's smart CRM software helps small businesses worldwide grow their revenue and scale their business! With a variety of sales features, powerful automations, flexible pricing plans and +300 out-of-the-box integrations,.. Learn more about Pipedrive.



Serchen Index
88.00
950 Employees
8,590 Subscribers
12K Followers
61K Likes
Creatio



Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no-code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20.. Learn more about Creatio.



Serchen Index
87.48
700 Employees
1,840 Subscribers
3,970 Followers
35K Likes

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This page was last updated 23 September 2023 07:06