Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.
HubSpot CRM fuels success, uniting sales, marketing, and service for streamlined lead management, powerful automation, and data-driven insights, all in one adaptable platform. Learn more about HubSpot.
With the industry-specific products - monday work management, monday sales CRM, and monday dev - organizations can easily build solutions tailored to their exact use case and team size. Learn more about Monday.com.
EventLog Analyzer is a comprehensive log management solution that provides multiple security capabilities on a centralized platform. Learn more about ManageEngine.
Freshservice is an easy to use IT service desk and ITSM solution designed using ITIL best practices that enables organizations to focus on exceptional service delivery. Learn more about Freshservice.
Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships Learn more about Freshsales.
The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.
Edge Delta is a platform that helps you better understand and control observability data, simplify log management and speed up troubleshooting. Helping organizations gain complete data observability by making it better, faster, and less expensive. Learn more about Edge Delta.
Comprehensive enterprise-level solutions including a customizable CRM and rapid prototyping. Core product, X2CRM, includes marketing automation, sales management, and customer service tools operating on a single database, enabling seamless integration. Learn more about X2Engine.
Kayako is the world's leading multi-channel customer support platform, trusted by 30,000+ organizations worldwide. Kayako makes it easy to deliver an unrivalled customer support experience. Simple customer service software that scales with your business. Learn more about Kayako.
Zendesk is a cloud-based customer service software platform that provides a range of tools and features to help businesses manage and improve their customer support operations. The platform is designed to help businesses of all sizes provide a seamless and personalized.. Learn more about Zendesk.
Salesforce is a cloud-based customer relationship management (CRM) platform that provides a range of tools and services to help businesses manage their customer interactions and relationships.
At its core, Salesforce enables businesses to store and manage customer.. Learn more about Salesforce.
Say hello to NextOS
NextOS brings all of your customer and team communication tools in one place. Make it easier to provide the experience everyone craves.
Perfect for SMBs
Use our built-in suite of tools to keep your entire toolset in one workspace. Manage.. Learn more about Nextiva.
Zoho CRM is a cloud-based customer relationship management (CRM) software solution designed to help businesses manage their sales, marketing, and customer support processes. The platform is part of Zoho Corporation's suite of cloud-based business tools, which also.. Learn more about Zoho CRM.
LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with.. Learn more about LivePerson.
Splashtop is the best value in remote computer access, remote support tools, and secure access solutions that simplify the work-anywhere world.
Splashtop remote desktop and remote support tools for hybrid work and IT / MSP remote support deliver an experience that.. Learn more about Splashtop.
Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.
LiveAgent has been on the market since 2004, helping thousands of companies across different industries improve their customer service. Overall, LiveAgent has served over 30,000 companies and over 150 million end-users worldwide. The software is the #1 rated and most.. Learn more about LiveAgent.
LiveChat - premium live chat software for online sales and customer service.
For over 20 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales.
Now, LiveChat is used by more than 30,000 businesses.. Learn more about LiveChat.
Designed by salespeople for salespeople, Pipedrive's smart CRM software helps small businesses worldwide grow their revenue and scale their business! With a variety of sales features, powerful automations, flexible pricing plans and +300 out-of-the-box integrations,.. Learn more about Pipedrive.
Creatio is the leading provider of ONE platform to automate industry workflows and CRM with no-code and maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20.. Learn more about Creatio.
This page was last updated 23 September 2023 07:06