Customer Management Software

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What is Online Customer Management Software?

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

ConnectWise

ConnectWise Control Support & Access


With ConnectWise Control, remotely view and control devices from anywhere. Whether you primarily support your customers personal computers or a huge enterprise infrastructure, Control allows you to quickly and effectively resolve problems. Learn more about ConnectWise.



Serchen Index
98.00
828 Employees
3,750 Subscribers
14K Followers
22K Likes
Creatio

CRM Creatio


Streamline your business performance with Creatio’s powerful CRM functionality. Learn more about Creatio.



Serchen Index
85.48
402 Employees
1,840 Subscribers
3,904 Followers
31K Likes
Global Shop Solutions

We simplify your manufacturing.


Manage your customers, leads and vendors from any device with Global Shop Solutions CRM software. Empower your salesforce to sell while integrating your data with your shop floor, inventory, scheduling, shipping and more. Learn more about Global Shop Solutions.



Serchen Index
83.00
300 Employees
686 Subscribers
1,108 Followers
2,591 Likes
Daylite for Mac & iPhone

Grow Your Boutique Firm with Daylite


Available exclusively for Apple devices. Manage your clients, deals, and projects all in one place. Daylite helps you remember every detail about your clients, when to follow up, and what needs to happen next on projects. Try free for 30 days! Learn more about Daylite for Mac & iPhone.



Serchen Index
77.13
50 Employees
167 Subscribers
3,293 Followers
1,022 Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
75.76
22 Employees
41 Subscribers
500 Followers
680 Likes
BQE Software

Modern CRM - Easy to use


CORE is the world’s #1 cloud-based software for accountants, architects, engineers, lawyers, consultants and professional service firms. Our complete firm management software serves over 400,000 users worldwide. Free 24/7/365 global support Learn more about BQE Software.



Serchen Index
74.40
242 Employees
845 Subscribers
293 Followers
43K Likes
Pipeliner CRM

The Better CRM


With exceptional adoption and engagement by users, low total cost of ownership, rapid ROI and the most visual, dynamic interface available - take a free, no-obligation trial and see the Pipeliner CRM difference other sales teams are experiencing. Learn more about Pipeliner CRM.



Serchen Index
69.57
150 Employees
1,830 Subscribers
53 Followers
27K Likes
Hiver

Best Helpdesk Software for G Suite Users


Hiver is the world’s first helpdesk built for Google Workspace. Hiver helps teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. Learn more about Hiver.



Serchen Index
69.13
91 Employees
N/A Subscribers
40 Followers
540 Likes
Intouch Insight

IntouchSurvey - An Online Survey Tool


Highly trusted survey tool that helps you capture and convert valuable customer feedback into actionable insights in real-time. Grow your customer base with our non-user-based pricing and unlimited surveys across our plans! Sign up on our Freemium plan. Learn more about Intouch Insight.



Serchen Index
55.00
90 Employees
35 Subscribers
806 Followers
230 Likes
Strikedeck, a Medallia company

The Leading Customer Success Platform


Strikedeck’s Customer Success platform equips you with the necessary tools to understand your customer’s usage trends, harness business analytics, assess customer health, prevent churn, and foster key business partnerships – all in one cohesive system. Learn more about Strikedeck, a Medallia company.



Serchen Index
52.00
23 Employees
94 Subscribers
6,334 Followers
184 Likes
LivePerson



LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers and, instead, message their favorite brands just as they do with.. Learn more about LivePerson.



Serchen Index
91.03
1,282 Employees
N/A Subscribers
10K Followers
23K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
90.00
7,948 Employees
6,930 Subscribers
22K Followers
67K Likes
Zendesk



Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
89.87
4,449 Employees
15K Subscribers
91K Followers
148K Likes
Zoho CRM



Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Sales Force Automation: Zoho.. Learn more about Zoho CRM.



Serchen Index
88.00
8,600 Employees
72K Subscribers
76K Followers
178K Likes
Salesforce.com



Fifteen years ago, we launched salesforce.com with a vision to reinvent CRM in the cloud. And a new technology model was born. We also put aside 1% of our equity, 1% of our employees’ time, and 1% of our product, and formed the Salesforce.com Foundation. These two.. Learn more about Salesforce.com.



Serchen Index
88.00
45K Employees
153K Subscribers
540K Followers
767K Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 30,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
101 Employees
N/A Subscribers
18K Followers
71K Likes
UserTesting.com



**About UserTesting** UserTesting is an on-demand human insights platform that empowers entire organizations to make timely, customer-centric business decisions with confidence. With UserTesting, brands can target their exact customer audience, readily create.. Learn more about UserTesting.com.



Serchen Index
87.40
971 Employees
N/A Subscribers
42K Followers
79K Likes
TeamSupport.com



TeamSupport is a post-sale award-winning customer support software company built specifically for the unique needs of B2B (business-to-business) technology-enabled companies within the computer software, hardware, information technology services, and telecom.. Learn more about TeamSupport.com.



Serchen Index
85.77
56 Employees
N/A Subscribers
16K Followers
17K Likes
eGain



eGain customer engagement solutions deliver digital transformation for leading brands. Learn more about eGain.



Serchen Index
84.00
681 Employees
591 Subscribers
2,601 Followers
1,338 Likes
SALESmanago



SALESmanago is the no-code CDXP (Customer Data Platform & Customer Experience Platform) harnessing the full power of first- and zero-party data, combining advanced analytics and AI automation to deliver highly configurable personalized experiences, across a.. Learn more about SALESmanago.



Serchen Index
82.00
316 Employees
N/A Subscribers
3,784 Followers
91K Likes

This page was last updated 10 May 2021 11:28