Customer Management Software

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What is Online Customer Management Software?

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

ConnectWise

ConnectWise Control Support & Access


With ConnectWise Control, remotely view and control devices from anywhere. Whether you primarily support your customers personal computers or a huge enterprise infrastructure, Control allows you to quickly and effectively resolve problems. Learn more about ConnectWise.



Serchen Index
98.00
828 Employees
3,750 Subscribers
14K Followers
22K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
90.00
7,948 Employees
6,930 Subscribers
22K Followers
67K Likes
Salesforce.com



Fifteen years ago, we launched salesforce.com with a vision to reinvent CRM in the cloud. And a new technology model was born. We also put aside 1% of our equity, 1% of our employees’ time, and 1% of our product, and formed the Salesforce.com Foundation. These two.. Learn more about Salesforce.com.



Serchen Index
88.00
45K Employees
153K Subscribers
540K Followers
767K Likes
Zoho CRM



Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Sales Force Automation: Zoho.. Learn more about Zoho CRM.



Serchen Index
88.00
8,600 Employees
72K Subscribers
76K Followers
178K Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 30,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
220 Employees
N/A Subscribers
18K Followers
72K Likes
eGain



eGain customer engagement solutions deliver digital transformation for leading brands. Learn more about eGain.



Serchen Index
84.00
681 Employees
591 Subscribers
2,601 Followers
1,342 Likes
SALESmanago



SALESmanago is the no-code CDXP (Customer Data Platform & Customer Experience Platform) harnessing the full power of first- and zero-party data, combining advanced analytics and AI automation to deliver highly configurable personalized experiences, across a.. Learn more about SALESmanago.



Serchen Index
82.00
316 Employees
N/A Subscribers
3,784 Followers
91K Likes
Kavi Workspace



Higher Logic is an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing.. Learn more about Kavi Workspace.



Serchen Index
80.00
360 Employees
440 Subscribers
3,850 Followers
1,539 Likes
Vendasta



Vendasta's White Label Platform powers 1,200+ partners and 25,000+ salespeople selling to more than one million local businesses. Learn more about Vendasta.



Serchen Index
79.00
444 Employees
3,680 Subscribers
3,770 Followers
21K Likes
Method Integration



Simplify your small business with the #1 CRM for QuickBooks. Your customers and team will love it. Over 1,300 users give Method 5-stars on Intuit Apps.com and Google Apps Marketplace. Delight Each Customer with Contact Manager Keeping customers happy takes a lot.. Learn more about Method Integration.



Serchen Index
74.00
58 Employees
657 Subscribers
2,083 Followers
1,109 Likes
Zopim



Zendesk Chat develops intuitive products that redefine online customer experiences. Zendesk Chat's award-winning live chat solution helps businesses increase sales conversion by engaging important leads on their websites. With thousands of customers using Zendesk Chat.. Learn more about Zopim.



Serchen Index
72.00
15 Employees
15K Subscribers
91K Followers
138K Likes
EngageBay



**1. When was your company founded?** EngageBay was founded in February 2018. **2. What does your company do?** EngageBay is a simple, powerful, affordable all-in-one marketing, sales, and service automation software for SMBs. **3. What are you great.. Learn more about EngageBay.



Serchen Index
72.00
14 Employees
N/A Subscribers
17K Followers
2,852 Likes
Landbot



An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements. Landbot is a user-friendly no-code solution for creation of conversational apps which are a natural evolution of chatbots. Conversational.. Learn more about Landbot.



Serchen Index
71.00
29 Employees
N/A Subscribers
1,594 Followers
3,542 Likes
Engati Chatbot Platform



Engati is one of the best free chatbot platforms to build bots in minutes without programming. Build once and publish across 12 major platforms - Messenger, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Whatsapp, Twitter, Skype for business, and Website. Supports.. Learn more about Engati Chatbot Platform.



Serchen Index
68.00
33 Employees
989 Subscribers
2,913 Followers
3,435 Likes
Salesboom.com Cloud CRM & SFA



With 15 years in the business, Salesboom is the #1 Value-Based Cloud CRM on today's market. We are the command center to help your business increase its lead generation, maximize your sales productivity, and boom your sales revenues. Come experience our.. Learn more about Salesboom.com Cloud CRM & SFA.



Serchen Index
68.00
31 Employees
11 Subscribers
1,450 Followers
1,840 Likes
Incentive Solutions



Incentive Solutions is a full service incentive management house. For over 16 years we have helped companies improve employee and dealer performance, and we have developed successful, thriving loyalty programs for their customers. We offer a variety of resources and.. Learn more about Incentive Solutions.



Serchen Index
67.00
64 Employees
1 Subscriber
1,059 Followers
457 Likes
SurveyLab



surveylab.com is a professional online survey software and questionnaire tool. We provide end-to-end solutions for marketing, customer care and HR. Areas of usage Customer Experience • Customer Satisfaction • NPS • Voice of the Customer • HR surveys •360 feedback.. Learn more about SurveyLab.



Serchen Index
66.00
9 Employees
N/A Subscribers
1,114 Followers
574 Likes
Salezshark



SalezShark is a Relationship Intelligence platform that enables Sales professionals and Marketers to gather actionable Customer Insights and increase their Sales. It comes equipped with a powerful Recommendation Engine bound to ensure that you never lose a sales.. Learn more about Salezshark.



Serchen Index
66.00
54 Employees
N/A Subscribers
1,533 Followers
N/A Likes
Querlo



Querlo is a Customized Artificial Intelligence Solutions company focused on the development of Chatbots and Digital Assistants that can be integrated with the latest Enterprise and Business Intelligence platforms. Starting from an HR and Employee Experience.. Learn more about Querlo.



Serchen Index
66.00
20 Employees
31 Subscribers
2,362 Followers
5,802 Likes
Snap Surveys Ltd



Snap Surveys www.snapsurveys.com Get accurate insights, make better decisions with Snap Surveys Snap Surveys offers both Survey Software and Feedback Management Solutions with the flexibility of desktop survey software, online feedback management solutions,.. Learn more about Snap Surveys Ltd.



Serchen Index
66.00
37 Employees
N/A Subscribers
1,257 Followers
819 Likes

This page was last updated 12 May 2021 10:07