Customer Management Software

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What is Online Customer Management Software?

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Read more about Customer Management on our blog
ConnectWise

ConnectWise Control Support & Access


With ConnectWise Control, remotely view and control devices from anywhere. Whether you primarily support your customers personal computers or a huge enterprise infrastructure, Control allows you to quickly and effectively resolve problems. Learn more about ConnectWise.



Serchen Index
98.00
828 Employees
3,500 Subscribers
13K Followers
22K Likes
Salesforce.com



Fifteen years ago, we launched salesforce.com with a vision to reinvent CRM in the cloud. And a new technology model was born. We also put aside 1% of our equity, 1% of our employees’ time, and 1% of our product, and formed the Salesforce.com Foundation. These two.. Learn more about Salesforce.com.



Serchen Index
94.00
45K Employees
141K Subscribers
519K Followers
760K Likes
Pipedrive



Pipedrive is the first CRM platform made for salespeople, by salespeople. In 2010, our co-founders set out to build a customer relationship management (CRM) and sales pipeline tool that helps users visualize their sales processes and get more done. They knew from.. Learn more about Pipedrive.



Serchen Index
94.00
608 Employees
7,430 Subscribers
11K Followers
59K Likes
Zoho CRM



Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Sales Force Automation: Zoho.. Learn more about Zoho CRM.



Serchen Index
94.00
8,600 Employees
64K Subscribers
63K Followers
175K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
92.00
500 Employees
6,390 Subscribers
21K Followers
67K Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 29,000 businesses.. Learn more about LiveChat.



Serchen Index
90.00
101 Employees
N/A Subscribers
18K Followers
65K Likes
eGain



eGain customer engagement solutions deliver digital transformation for leading brands. Learn more about eGain.



Serchen Index
88.00
681 Employees
574 Subscribers
2,591 Followers
1,298 Likes
Vendasta



Vendasta's White Label Platform powers 1,200+ partners and 25,000+ salespeople selling to more than one million local businesses. Learn more about Vendasta.



Serchen Index
83.00
432 Employees
3,320 Subscribers
3,675 Followers
20K Likes
Global Shop Solutions

We simplify your manufacturing.


Manage your customers, leads and vendors from any device with Global Shop Solutions CRM software. Empower your salesforce to sell while integrating your data with your shop floor, inventory, scheduling, shipping and more. Learn more about Global Shop Solutions.



Serchen Index
82.00
290 Employees
625 Subscribers
1,117 Followers
2,597 Likes
Zopim



Zendesk Chat develops intuitive products that redefine online customer experiences. Zendesk Chat's award-winning live chat solution helps businesses increase sales conversion by engaging important leads on their websites. With thousands of customers using Zendesk Chat.. Learn more about Zopim.



Serchen Index
78.00
15 Employees
12K Subscribers
83K Followers
143K Likes
EngageBay Inc



**1. When was your company founded?** EngageBay was founded in February 2018. **2. What does your company do?** EngageBay is a simple, powerful, affordable all-in-one marketing, sales, and service automation software for SMBs. **3. What are you great.. Learn more about EngageBay Inc.



Serchen Index
74.00
14 Employees
N/A Subscribers
17K Followers
2,770 Likes
Landbot



An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements. Landbot is a user-friendly no-code solution for creation of conversational apps which are a natural evolution of chatbots. Conversational.. Learn more about Landbot.



Serchen Index
72.00
29 Employees
N/A Subscribers
1,276 Followers
3,375 Likes
Engati Chatbot Platform



Engati is one of the best free chatbot platforms to build bots in minutes without programming. Build once and publish across 12 major platforms - Messenger, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Whatsapp, Twitter, Skype for business, and Website. Supports.. Learn more about Engati Chatbot Platform.



Serchen Index
70.00
33 Employees
821 Subscribers
2,646 Followers
3,353 Likes
Snap Surveys Ltd



Get accurate insights, make better decisions with Snap Surveys Snap Surveys offers both Survey Software and Feedback Management Solutions with the flexibility of desktop survey software, online feedback management solutions, and survey outsourcing services to offer.. Learn more about Snap Surveys Ltd.



Serchen Index
69.00
37 Employees
N/A Subscribers
1,254 Followers
774 Likes
SurveyLab



surveylab.com is professional online survey software and questionnaire tool. We provide end-to-end solutions for marketing, customer care and HR. Areas of usage Customer Experience • Customer Satisfaction • NPS • Voice of the Customer • HR surveys •360 feedback •.. Learn more about SurveyLab.



Serchen Index
69.00
9 Employees
N/A Subscribers
1,137 Followers
574 Likes
Incentive Solutions



Incentive Solutions is a full service incentive management house. For over 16 years we have helped companies improve employee and dealer performance, and we have developed successful, thriving loyalty programs for their customers. We offer a variety of resources and.. Learn more about Incentive Solutions.



Serchen Index
69.00
64 Employees
1 Subscriber
1,073 Followers
448 Likes
Kapture CRM



Kapture CRM is a Business automation platform for sales & service. Kapture works with customers who are looking for a product that is 80% out-of-the-box and is then customizable as per their ever-evolving needs. We have our presence over 12 countries and serves more.. Learn more about Kapture CRM.



Serchen Index
66.00
40 Employees
N/A Subscribers
82 Followers
4,109 Likes
Subiz



Subiz offers excellent customer-communication solution that enables business users to provide directly assistances and actively receive feedback entries in real-time. All of these customer-interactions would happen on an on-screen chat widget integrated into your.. Learn more about Subiz.



Serchen Index
66.00
N/A Employees
N/A Subscribers
399 Followers
9,729 Likes
Live Chat Monitoring



Live Chat software has been proven to increase leads and enquires for websites around the world. But often the biggest challenge with offering live chat to your website visitors is how to resource it with staff to ensure you're always online when your customers need.. Learn more about Live Chat Monitoring.



Serchen Index
64.00
28 Employees
4 Subscribers
1,422 Followers
671 Likes
Bitrix24



Bitrix - is a privately-owned company founded in 1998 and headquartered in Alexandria, VA. Bitrix now incorporates 200+ staff, 2 000 000+ customers and 12000+ partners worldwide. Bitrix24 is a flagship product developed by Bitrix, Inc. Bitrix24 (www.bitrix24.com) is.. Learn more about Bitrix24.



Serchen Index
64.00
72 Employees
23K Subscribers
4,305 Followers
N/A Likes

This page was last updated 22 September 2020 07:03