Best Customer Management Software Reviews 2020

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What is Online Customer Management Software?

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Read more about Customer Management on our blog

Showing 20 of 1446 results.

Salesforce.com



Fifteen years ago, we launched salesforce.com with a vision to reinvent CRM in the cloud. And a new technology model was born. We also put aside 1% of our equity, 1% of our employees’ time, and 1% of our product, and formed the Salesforce.com Foundation. These two.. Learn more about Salesforce.com.



Serchen Index
94.00
40K Employees
134K Subscribers
486K Followers
757K Likes
Freshdesk



Freshworks' cloud-based customer support software, Freshdesk, makes customer happiness refreshingly easy. With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk enables companies of all sizes to provide a seamless multi-channel.. Learn more about Freshdesk.



Serchen Index
92.00
500 Employees
N/A Subscribers
21K Followers
68K Likes
eGain



eGain customer engagement solutions deliver digital transformation for leading brands. Learn more about eGain.



Serchen Index
88.00
681 Employees
556 Subscribers
2,588 Followers
1,297 Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 23,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
101 Employees
N/A Subscribers
18K Followers
60K Likes
Global Shop Solutions

We simplify your manufacturing.


Manage your customers, leads and vendors from any device with Global Shop Solutions CRM software. Empower your salesforce to sell while integrating your data with your shop floor, inventory, scheduling, shipping and more. Learn more about Global Shop Solutions.



Serchen Index
78.00
206 Employees
580 Subscribers
1,104 Followers
2,581 Likes
EngageBay Inc



**1. When was your company founded?** EngageBay was founded in February 2018. **2. What does your company do?** EngageBay is a simple, powerful, affordable all-in-one marketing, sales, and service automation software for SMBs. **3. What are you great.. Learn more about EngageBay Inc.



Serchen Index
74.00
14 Employees
N/A Subscribers
16K Followers
2,690 Likes
Incentive Solutions



Incentive Solutions is a full service incentive management house. For over 16 years we have helped companies improve employee and dealer performance, and we have developed successful, thriving loyalty programs for their customers. We offer a variety of resources and.. Learn more about Incentive Solutions.



Serchen Index
69.00
64 Employees
1 Subscriber
1,091 Followers
423 Likes
Snap Surveys Ltd



Get accurate insights, make better decisions with Snap Surveys Snap Surveys offers both Survey Software and Feedback Management Solutions with the flexibility of desktop survey software, online feedback management solutions, and survey outsourcing services to offer.. Learn more about Snap Surveys Ltd.



Serchen Index
69.00
37 Employees
N/A Subscribers
1,262 Followers
720 Likes
SurveyLab



surveylab.com is professional online survey software and questionnaire tool. We provide end-to-end solutions for marketing, customer care and HR. Areas of usage Customer Experience • Customer Satisfaction • NPS • Voice of the Customer • HR surveys •360 feedback •.. Learn more about SurveyLab.



Serchen Index
69.00
9 Employees
N/A Subscribers
1,176 Followers
581 Likes
Landbot



An intuitive, codeless platform that helps you build frictionless conversational interfaces for better CX and more effective lead gen. Chatbot Platform for your Lead Generation Strategies. Create lead generation strategies that engage and convert. Build personalized.. Learn more about Landbot.



Serchen Index
68.00
29 Employees
N/A Subscribers
996 Followers
2,701 Likes
Kapture CRM



Kapture CRM is a Business automation platform for sales & service. Kapture works with customers who are looking for a product that is 80% out-of-the-box and is then customizable as per their ever-evolving needs. We have our presence over 12 countries and serves more.. Learn more about Kapture CRM.



Serchen Index
66.00
40 Employees
N/A Subscribers
80 Followers
4,140 Likes
Subiz



Subiz offers excellent customer-communication solution that enables business users to provide directly assistances and actively receive feedback entries in real-time. All of these customer-interactions would happen on an on-screen chat widget integrated into your.. Learn more about Subiz.



Serchen Index
66.00
N/A Employees
N/A Subscribers
403 Followers
9,778 Likes
Velaro



We are currently waiting for our team of software specialists to complete their research on Velaro. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Velaro.



Serchen Index
64.00
26 Employees
N/A Subscribers
1,290 Followers
1,680 Likes
Loyalty Gator Inc



Loyalty Gator provides easy-to-use loyalty program software for businesses of all sizes. With different program types and many options, it's easy to create a program customized for your company. No point-of-sale system is required to launch your loyalty program!.. Learn more about Loyalty Gator Inc.



Serchen Index
64.00
2 Employees
N/A Subscribers
274 Followers
207 Likes
Key Survey



Key Survey is an enterprise level survey application that enables customers to collect, manage and leverage feedback within their organization and across their customer base.. Advanced features offer multiple configuration options, including private labeling, complex.. Learn more about Key Survey.



Serchen Index
63.00
192 Employees
N/A Subscribers
420 Followers
N/A Likes
Salesmate



Company details **Name** Salesmate **Website** https://www.salesmate.io **Headquarters** Charlotte, North Carolina **Year founded** 2016 **Company type** Privately Held **Company size** 51-200 employees Learn more about Salesmate.



Serchen Index
62.00
51 Employees
N/A Subscribers
1,612 Followers
N/A Likes
Tattle, Inc.



Tattle is the only Customer Experience Management Improvement platform built for the hospitality industry. We collect omni-channel guest feedback through our open-API to provide our partners with a holistic view into operational performance. Through our AI, we.. Learn more about Tattle, Inc..



Serchen Index
62.00
15 Employees
N/A Subscribers
193 Followers
133 Likes
Broadly



Get reviews, engage customers, capture leads and get paid from one solution! We understand the unique needs of local businesses and recognize that relationships are key to success. Our platform meets those expectations and makes it easy for local businesses to build.. Learn more about Broadly.



Serchen Index
62.00
104 Employees
N/A Subscribers
675 Followers
N/A Likes
Whisbi



We are currently waiting for our team of software specialists to complete their research on Whisbi. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Whisbi.



Serchen Index
61.00
133 Employees
N/A Subscribers
12K Followers
N/A Likes
Provide Support



Provide Support is a Live Chat software which allows you to chat with your website visitors, give them instant online customer support and proactively sell your product. Easy and straightforward integration does not require technical skills – you can set up Provide.. Learn more about Provide Support.



Serchen Index
60.00
31 Employees
N/A Subscribers
4,198 Followers
N/A Likes

This page was last updated 19 March 2020 11:08