Best Customer Management Software Reviews 2020

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What is Online Customer Management Software?

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Read more about Customer Management on our blog

Showing 20 of 1,445 results.

LiveAgent

LiveAgent Help Desk Software


LiveAgent is the most reviewed and #1 rated help desk software that helps you bring personalization to your customer interactions. It combines all of your communication channels: email, live chat, calls, and social media into a shared company inbox Learn more about LiveAgent.



Serchen Index
66.53
13 Employees
N/A Subscribers
9,043 Followers
N/A Likes
eWay CRM



What is eWay-CRM®? It’s a CRM solution integrated into the familiar environment of your Microsoft Outlook. Manageable through a variety of modules, it extends your Outlook to oversee all aspects of your firm. It allows you to track sales, merge e-mails, manage.. Learn more about eWay CRM.



Serchen Index
64.30
10 Employees
146 Subscribers
90 Followers
1,625 Likes
Womply



Womply’s mission is to help small businesses thrive in a digital world. Our AI-powered data platform enhances our comprehensive small business management software, which includes the world’s only pre-populated CRM plus small business intelligence, reputation.. Learn more about Womply.



Serchen Index
68.80
221 Employees
N/A Subscribers
4,534 Followers
N/A Likes
Simply CRM



Gain more customers, optimize your business and earn more money - with Simply CRM. Simply is the CRM you will actually use: **Easy-to-use** - visual overviews, drag'n'drop, designed for humans, not PHD's in IT **All-in-one platform** - including CRM,.. Learn more about Simply CRM.



Serchen Index
59.00
5 Employees
N/A Subscribers
85 Followers
758 Likes
TeamSupport.com



TeamSupport is a simple yet advanced customer service and support software solution built specifically for B2B technology companies. We understand that as a B2B company you need to manage customers at a COMPANY level - not just one ticket at a time. Our collaborative.. Learn more about TeamSupport.com.



Serchen Index
83.82
42 Employees
N/A Subscribers
18K Followers
17K Likes
SurveyLegend



SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces! Now you.. Learn more about SurveyLegend.



Serchen Index
54.61
N/A Employees
N/A Subscribers
4,198 Followers
N/A Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
71.80
22 Employees
43 Subscribers
522 Followers
684 Likes
Hostech Support



HostechSupport offers its customers, the best support experience in the industry. We offer quality and 24x7 technical support for leading hosting companies and data centers at competitive prices. Though we provide affordable rates for technical support, we do not.. Learn more about Hostech Support.



Serchen Index
71.13
15 Employees
N/A Subscribers
713 Followers
335 Likes
Spiro



Spiro is the industry’s first proactive relationship management platform. Natively built on artificial intelligence, Spiro provides a single solution encompassing traditional CRM, sales enablement and telephony. Spiro’s AI engine eliminates the need for data entry and.. Learn more about Spiro.



Serchen Index
38.05
23 Employees
N/A Subscribers
N/A Followers
N/A Likes
VisionFlow



We are currently waiting for our team of software specialists to complete their research on VisionFlow. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about VisionFlow.



Serchen Index
46.50
13 Employees
N/A Subscribers
85 Followers
N/A Likes
Daylite for Mac



Daylite is a small business CRM designed specifically for businesses on the Mac, iPhone & iPad. Apple supported features: - Sync with Apple Contacts - Sync with iCal - Integrate with Apple Mail Why small businesses love Daylite: - Simplify your business:.. Learn more about Daylite for Mac.



Serchen Index
76.33
50 Employees
161 Subscribers
3,410 Followers
1,037 Likes
CustomAnswers Software



We are currently waiting for our team of software specialists to complete their research on CustomAnswers Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about CustomAnswers Software.



Serchen Index
18.88
N/A Employees
N/A Subscribers
N/A Followers
N/A Likes
h2desk



We are currently waiting for our team of software specialists to complete their research on h2desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about h2desk.



Serchen Index
17.35
N/A Employees
N/A Subscribers
N/A Followers
N/A Likes
Zoho



At Zoho, software is our craft and passion. We create beautiful software to solve business problems. Over the past decade of our journey, the Zoho suite has emerged to be a leader in the cloud and on your devices. As much as we love software, it is our people and our.. Learn more about Zoho.



Serchen Index
95.33
5,360 Employees
60K Subscribers
61K Followers
175K Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 29,000 businesses.. Learn more about LiveChat.



Serchen Index
90.00
101 Employees
N/A Subscribers
18K Followers
63K Likes
OnePageCRM



OnePageCRM is the **1st action-focused sales CRM** that helps small and medium-sized businesses stay in control of their sales. Focus on what needs to be done next, follow up with every lead, keep the team on the same page, and close more deals, one sales action at a.. Learn more about OnePageCRM.



Serchen Index
61.87
22 Employees
N/A Subscribers
4,259 Followers
N/A Likes
Maximizer Software



We are currently waiting for our team of software specialists to complete their research on Maximizer Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Maximizer Software.



Serchen Index
70.08
152 Employees
N/A Subscribers
3,447 Followers
146 Likes
Shape Software



**Shape CRM** helps you manage your business on one easy to use platform. Shape's cloud-based software offers dozens of tools designed to manage and automate your online marketing and promotions via email and SMS, capture and service leads from online sources, organize.. Learn more about Shape Software .



Serchen Index
52.85
18 Employees
N/A Subscribers
159 Followers
N/A Likes
Zendesk



Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
94.36
3,815 Employees
11K Subscribers
82K Followers
142K Likes
UseResponse



Integrated Customer Support and Feedback Tool for omnichannel communication. UseResponse is an integrated customer support suite that combines the functionalities of support ticketing center, feedback community forum, live chat and knowledge base into a unified.. Learn more about UseResponse.



Serchen Index
68.80
12 Employees
N/A Subscribers
157 Followers
348 Likes

This page was last updated 01 July 2020 07:23