Best Customer Management Software Reviews 2019

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What is Online Customer Management Software?

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Showing 20 of 920 results.

LiveAgent



LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features you'll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone.. Learn more about LiveAgent.



Serchen Index
64.52
13 Employees
9,509 Followers
N/A Likes
Womply



Womply’s mission is to help small businesses thrive in a digital world. Our AI-powered data platform enhances our comprehensive small business management software, which includes the world’s only pre-populated CRM plus small business intelligence, reputation.. Learn more about Womply.



Serchen Index
68.95
221 Employees
4,607 Followers
N/A Likes
Housecall Pro

The #1 Mobile App for Service Businesses


Our #1 rated app and web portal will put you back in control & delight your customers while helping you run and grow your business. Invoicing, scheduling, dispatching, GPS tracking, CRM, invoicing, credit card processing, marketing automation, and more. Learn more about Housecall Pro.



Serchen Index
81.86
97 Employees
1,206 Followers
20K Likes
TeamSupport.com

The Help Desk Designed for B2B


Stop losing emails and customers, harness the power of the only help desk built specifically for business to business support. Customize to your unique needs, reduce ticket resolution times and reduce support costs while increasing customer satisfaction! Learn more about TeamSupport.com.



Serchen Index
83.82
42 Employees
16K Followers
14K Likes
SurveyLegend



SurveyLegend is the next generation of online surveys — engaging, platform-independent and beautiful. We empower companies - large & small - and individuals, to create mobile-friendly, gorgeous surveys; most importantly with ease and a smile on their faces! Now you.. Learn more about SurveyLegend.



Serchen Index
53.61
N/A Employees
4,217 Followers
N/A Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
71.79
12 Employees
522 Followers
696 Likes
Spiro



Spiro is the industry’s first proactive relationship management platform. Natively built on artificial intelligence, Spiro provides a single solution encompassing traditional CRM, sales enablement and telephony. Spiro’s AI engine eliminates the need for data entry and.. Learn more about Spiro.



Serchen Index
39.05
23 Employees
N/A Followers
N/A Likes
VisionFlow



We are currently waiting for our team of software specialists to complete their research on VisionFlow. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about VisionFlow.



Serchen Index
46.50
13 Employees
87 Followers
N/A Likes
CustomAnswers Software



We are currently waiting for our team of software specialists to complete their research on CustomAnswers Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about CustomAnswers Software.



Serchen Index
18.88
N/A Employees
N/A Followers
N/A Likes
h2desk



We are currently waiting for our team of software specialists to complete their research on h2desk. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about h2desk.



Serchen Index
17.35
N/A Employees
N/A Followers
N/A Likes
Zoho



At Zoho, software is our craft and passion. We create beautiful software to solve business problems. Over the past decade of our journey, the Zoho suite has emerged to be a leader in the cloud and on your devices. As much as we love software, it is our people and our.. Learn more about Zoho.



Serchen Index
95.33
5,360 Employees
50K Followers
174K Likes
LiveChat



LiveChat - premium live chat software for online sales and customer service. For over 15 years, we've been working on a beautiful and simple live chat product for real-time customer service and online sales. Now, LiveChat is used by more than 23,000 businesses.. Learn more about LiveChat.



Serchen Index
88.00
101 Employees
18K Followers
58K Likes
ManageEngine



ServiceDesk Plus is ITIL-ready help desk software with integrated Asset and Project Management capabilities. With advanced ITSM functionality and easy-to-use capability, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs.. Learn more about ManageEngine.



Serchen Index
73.71
101 Employees
190 Followers
18K Likes
Maximizer Software



We are currently waiting for our team of software specialists to complete their research on Maximizer Software. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Maximizer Software.



Serchen Index
70.08
152 Employees
3,484 Followers
146 Likes
Shape Software



**Shape CRM** helps you manage your business on one easy to use platform. Shape's cloud-based software offers dozens of tools designed to manage and automate your online marketing and promotions via email and SMS, capture and service leads from online sources, organize.. Learn more about Shape Software .



Serchen Index
48.85
18 Employees
27 Followers
N/A Likes
Insightly



We designed Insightly as a powerful easy to use CRM system for growing business. With integrations to G Suite, Office 365, MailChimp, and major social media sites; great mobile apps for tablets and smart phones; and easy access to a REST API for custom integration,.. Learn more about Insightly.



Serchen Index
45.00
164 Employees
N/A Followers
N/A Likes
Zendesk



Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
94.78
2,235 Employees
76K Followers
131K Likes
Landbot



An intuitive, codeless platform that helps you build frictionless conversational interfaces for better CX and more effective lead gen. Chatbot Platform for your Lead Generation Strategies. Create lead generation strategies that engage and convert. Build personalized.. Learn more about Landbot.



Serchen Index
67.00
29 Employees
781 Followers
1,466 Likes
OroCRM



OroCRM is the best open-source Customer Relationship Management software. OroCRM's code architecture, robust testing tools and clear documentations along with its inherent extendibility and flexibility allows businesses to customize OroCRM to their exact business.. Learn more about OroCRM.



Serchen Index
50.78
N/A Employees
3,408 Followers
N/A Likes
Ubersmith



We are currently waiting for our team of software specialists to complete their research on Ubersmith. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Ubersmith.



Serchen Index
44.78
N/A Employees
2,511 Followers
N/A Likes

This page was last updated 04 October 2019 04:36